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HELP - 128-bit SSL Encryption
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COOLcat uses Secure Sockets Layer (SSL) technology to provide high security for your transactions. Not all browsers support this feature. You must have a browser that supports 128-bit SSL encryption to view your account, renew materials and place holds.

To determine your browser's encryption level, follow the instructions below.

If you are using Microsoft Internet Explorer

  1. Select "Help" from the Internet Explorer menu bar.
  2. Select "About Internet Explorer" from the drop-down menu.
  3. The "About Internet Explorer" dialog box will provide information on your browser version and encryption level.

If you are using Netscape

  1. Select "Help: About Netscape Navigator" or "Help: About Netscape or Communicator" from the menu bar.
  2. From the "About" Web page, scroll down the left hand side.

If you have 128-bit US encryption you will find a statement that will appear similar to the following:

"This version supports US security with RSA Public Key Cryptography, MD2, MD5, RC2-CBC, RC4, DES-CBC, DES-EDE3-CBC."

If you have the less stringent International encryption and need to upgrade your encryption level, you will find a statement that will apear similar to the following:

" This version supports International security with RSA Public Key Cryptography, MD2, MD5, RC2-CBC, RC4."

If you are using AOL (America OnLine)

AOL users must use either a Microsoft Internet Explorer or Netscape Navigator browser to place holds, renew materials or view their record. Please follow the instructions for using an alternate browser.

The current versions of Netscape Navigator and Microsoft Internet Explorer (as well as most other browsers) provide support for strong encryption.

Many recent versions of Internet Explorer can be upgraded for strong encryption by downloading the high-encryption pack from Microsoft, which involves a download of less than 250 KB for Windows. This download can be performed from http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp.

If you have a version of Internet Explorer older than version 4.0, or wish to download a newer one than you have, Explorer can be downloaded at http://www.microsoft.com/windows/ie/default.asp. This download will take much longer than the high-encryption pack.

Netscape browsers may be upgraded by downloading a recent version of the browser. Navigator and Communicator can be downloaded at http://www.netscape.com . Please be aware that this download is likely to be at least 10 MB, which will take a considerable time on a dial-up connection.

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